Acceptable Use Policy

1. About this Policy

2. Who this Policy applies to

3. Prohibited uses

3.1 Unlawful, harmful, or abusive activity

• use the Services for any unlawful purpose, or in a way that is abusive, harassing, threatening, or otherwise harmful;
• act in a way that harms, or is likely to harm, the privacy, safety, rights, or legitimate business interests of another customer or any third party;
• infringe or misappropriate anyone's intellectual property, publicity, or privacy rights;
• engage in fraud, deception, phishing, or any attempt to obtain money, credentials, or data by false pretences;
• consume the Service in negligent or overexcessive ways, especially (but not only) to resell or pass on the value to 3rd parties;
• spread or cummulate several accounts of the Service to surpass or game the limits, quotas or other usage boundaries and/or to gain disproportional benefit for themselves or third parties from the Service usage compared to regular customers or to the detriment of other customers.

3.2 Security and platform integrity

• attempt to access another customer's data, account, or Company Brain, or to defeat or degrade the separation between customers;
• probe, scan, or test the vulnerability of the Services, or circumvent or attempt to circumvent any security, authentication, access-control, clearance, quota, or rate-limiting measure, except under a testing programme we have agreed with you in writing;
• use the Services to distribute malware, or to introduce any code, agent, or instruction (including a prompt-injection or jailbreak attempt) designed to exfiltrate data, gain unauthorised access, or cause the Services to act outside their intended function;
• place an unreasonable or disproportionate load on the Services, or interfere with their operation or with any other customer's use of them.

3.3 Content you bring into the Services

• ingest, upload, connect, or otherwise bring in material you have no right to bring in, or that is unlawful, infringing, defamatory, or malicious;
• bring in special-category or highly sensitive personal data (for example health, biometric, or government-identifier data, or the personal data of children) except where you are lawfully entitled to process it and have a lawful basis to do so;
• use the Services in a way that breaches a duty of confidence you owe to a third party.

3.4 Content and output you generate

• generate or distribute material that is unlawful, that harasses or defames, or that incites violence or self-harm;
• generate child sexual abuse material, or any content that sexualises a minor – this is prohibited absolutely and will be reported to the competent authorities;
• impersonate a person or organisation in a deceptive way, or present machine-generated Output as human-authored where doing so would deceive someone to their detriment;
• create or spread disinformation, or content intended to manipulate an election, defraud, or unlawfully influence a market.

3.5 Commercial and technical restrictions

• resell, sublicense, rent, or make the Services available to anyone other than your Users, or use the Services to build, train, or benchmark a competing product or model;
• reverse engineer, decompile, or disassemble any part of the Services, except to the extent applicable law says we cannot prevent it;
• scrape, harvest, or systematically extract data from the Services other than through features we provide for that purpose;
• remove, obscure, or alter any proprietary or attribution notice.

3.6 Responsible use of AI features

• rely on Output as the sole basis for a decision that produces a legal or similarly significant effect on a person (for example employment, credit, housing, insurance, or access to essential services) without meaningful human review;
• use the Services to provide regulated professional advice (for example legal, medical, or financial advice) to third parties in a way that presents Output as such advice without appropriate professional oversight;
• use the Services in a manner prohibited by an AI provider's terms, or that would cause us to breach those terms.

4. Reporting abuse

5. Enforcement and suspension

• investigate, and ask you for information reasonably needed to assess the breach;
• remove, disable, or quarantine the offending material or the feature involved;
• suspend or close the account, in whole or in part, in line with section 16 of the Terms. Where curmstances of the breache allow for that, we will ask you to fix the breach within required time period first; where immediate action is needed to protect the Services, us, another customer, or a third party – including a threat to security, unlawful activity, or a risk of harm – we may act without prior notice and will tell you as soon as we reasonably can;
• report unlawful activity to the competent authorities and cooperate with any lawful investigation.

6. Changes to this Policy

7. Contact